Support Knowledge Base


Rain, Lightening and Thunder

You can still take part in the rain- you are going to get wet anyway!!! It is great fun in the rain!

You are able to move your booking online if the booking date is more than 10 days in advance. 

The Aqua Park Group reserve the right to cancel any given session with no prior notice due to severe weather.

Our cancellation policy is as follows:
If your session is cancelled for an unforeseen circumstance, for example extreme weather conditions such as thunder and lightening, our customer service team will contact you with as much notice as possible. In the first instance, this will be via email or text.

We will happily reschedule the booking for another time and date that is convenient for you, or if this is not possible we will offer a full refund.