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Can I get a refund?

The Aqua Parks Group have a no refund policy, which is clearly stated throughout the booking process.

If you are more than 10 days from your session date, you can however cancel your tickets and get a full credit back to your Aqua Park account.

Then, you can use this credit to move and pay for new bookings. 

When you go to check-out just click on the green button that says “Use Credit on my Account £xx”

If you cancel your booking inside the 10 day period, you will lose your booking and not receive a refund or credit.