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» faq.aquaparkgroup.co.uk

Can I cancel or move my booking?

All bookings are full, final, non-refundable and non-transferable.

If you are more than 10 days from your session date, then you can cancel your tickets and get a full credit back to your Aqua Park account or move your booking completely.

To do this, go to either:
AQUA PARK RUTLAND - www.apr.sports-booker.com
or
AQUA PARK SUFFOLK - www.aps.sports-booker.com
Login, and go to Menu, View, Edit or Cancel My Bookings.

AQUA PARK CARDIFF - www.apc.sports-booker.com
Login, and go to Menu, View, Edit or Cancel My Bookings.

Then, find the booking you wish to move, and select Edit on the right hand side.

Next, select all tickets you wish to move, and select cancel.

Now, you can go back to Home, and create a new booking.

When you are on the payment screen of your new booking, simply select "Use Credit on Account."